Shipping & Returns

Shipping within Australia

Shipping within Australia will take approximately 2-5 working days and all our bottle holders are dispatched from our warehouse in Sydney. For delivery within Australia we use Australia Post. All bottle holders are shipped within 24hrs of online checkout.

Shipping Internationally

Hipsta® ships our bottle holders to most destinations around the world and we use Australia Post Express Courier International traceable service for all our international bottle holder orders.

For our international customers, all prices on our site are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars. Prices do not include relevant overseas customs duties, foreign taxes or other fees, which may be imposed and this is the responsibility of the customer. Please check with your local customs office for further information.

How much will postage and packaging cost?

Postage is calculated at Checkout.

How long will it take for my order to arrive?

For domestic delivery, you should receive your bottle holders within 2 -5 working days. If your order has not arrived within that time, please contact us.

For International delivery, you should receive your bottle holders within 21 working days. A tracking number is supplied for all international orders. If your order has not arrived within the advised time, please contact us using the reference number supplied to you.

Returns and Exchanges

Hipsta® is committed to providing exceptional customer service and quality bottle holders. If you have received any of our range of bottle holders with a defect or is faulty you are entitled to a refund.  If you would prefer to exchange the item for equivalent value, hipsta® is happy to do this for you.

Your receipt or proof of purchase must be verified at the time of requesting a refund or exchange.

Refunds are valid for 3 months from date of purchase. Any refunds will be made in the same way as you originally paid and will be processed against the original credit cardholder details. Delivery costs (including postage and handling) are not refundable; however we will provide a free return to sender parcel so you can send the item back to us free of charge.

Please contact us if you have any questions regarding shipping rates, delivery times or returns on (02) 9573 0504 or 0420 757 658 (Australia wide) or +61 420 757 658 (international) or email us at info@hipsta.com.au.

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